Email Verification is completely transparent to you. EmailsAndSurveys uses the industry-leading email verification company Zerobounce to verify your emails. It is optionally but highly recommended. When you send an Email Campaign and there is a hard bounce, it will affect your Email Reputation, if you get too many, ISPs will block your domain. So for your safety, if your email is not verified, EmailsAndSurveys will send your first campaign out slowly. once an email address is verified, either through an Email Campaign or via Zerobounce, we will send your emails as quickly as possible.
If you opt out of verifying your Emails and you have greater than a 6% bounce rate EmailsAndSurveys will stop your campaign and require it be verified through Zerobounce. If your campaign gets stopped again, which is possible, EmailsAndSurveys will stop your campaigns once you hit a 6% bounce rate and start again the next day until your campaign is finished.
There are many factors that can cause Emails to bounce. Emails flagged as bad will be imported into our system and you will have the opportunity to clean them. If there is a false positive which can happen, simply update the email address as a valid email address.
There are 2 ways to clean your email list. When uploading your list, you will have an opportunity to verify your email addresses and have your users opt-in and update their Email Address or Phone Number. Please see below.
You may also clean your list by clicking the Group Email Verification icon in MyCRM on the left side of the page. You will receive an email report of the results. It is not uncommon, 10 to 25% of your email addresses may not be valid. False positives can happen and you are free to look at your bad list, update them, or try to send an email to what you believe is a correct address.
